Bob Faw, interviewed on NEDD Radio by Tom Raffio, head of Northeast Delta Dental
Feedback biting you in the …backside? Try feedforward
Feedforward is usually far easier to give than feedback. Most of the time it is more helpful: specific, clear, actionable, and positive. Learn what it is, and how to do it well. Improve relationships at work and home. Achieve success more easily.
This video is Bob Faw teaching how to use feedforward, in performance management, and elsewhere in life.
The energizing effect of intrinsic positive motivators – from “Drive” by Daniel Pink
I give ideas on how to use these positive motivators for increased passion and performance. Thanks to Dan Pink for his great work in “Drive”!
Karyn saved the day … with the Positive Change Questions
Karyn Myers, in a leadership training course of mine, used the “Positive Change Questions” and “Positive Reframing” to help solve a high-stakes family challenge. I think it’s a wonderful story.
Positive Change Questions
- Goals:
- What works?
- What else?
Situation: | My son’s wedding. The wedding party was meeting for the rehearsal the day before the wedding at 6:00pm. During the rehearsal we realized that there WERE NO FLOWERS at the spot where the couple were exchanging vows. The bride thought in May that there would be flowers grown in where the arbor was but there was nothing. Needless to say, chaos ensued. Cavemen came charging in with Freeze (the bride), Fight (moms and others), Flight (Groom). |
- Goals: Decorate the area or get flowers and make sure everyone was still speaking at the rehearsal dinner (which was in 45 minutes).
- What worked: Asking everyone what we could do in the time that we had to fix the situation. Everyone kept coming back to why/how did this happen, why didn’t someone think of this, how could this happen, etc.
Meanwhile, the time is ticking by with nothing happening and everyone blaming. I came back a number of times asking for ideas to make this special for Melissa and Andrew (the bride and groom). Responses, at first, started with, “I can’t believe this is happening…”. I tried to refocus them by saying that this gives us a great opportunity to do something for the couple and have a part in creating their ceremony. That seemed to be the comment that started to bring people around. Then ideas started coming from people about what they had at home, who could run to the store, florists in the area to contact right then, who could pick up if we found a florist, who would be in charge of setup. It really drove home the positive concept for me because as soon as people realized that they could contribute in a meaningful way and knew what the end goal was things started to come together. It was beneficial for me because I would not have handled this situation this way if I had not participated in this course. I also would not have seen the situation in quite the same way – I would have been too involved in the emotions and blame.
3. What else?: This really wasn’t a situation where this applied to the group, but I was able to see positive change in action and had a part in its direction and seeing it evolve. It was interesting to see the different personalities (Caveman, Artist, Thinker) come into play.
Question from Bob: Where can you save the day using these questions?
A Teenager Describes the ACT Team
I love this presentation! Sualeh, one of the participants in a Leadership University of ours taught his family about the concepts. His daughter, Zahra, put these slides together.
Why High Schoolers Should Be In Charge: Sam Levin at TEDxOxford
Energizing learning, and future generations of motivated citizens. Wonderful.
Energize Action Worksheet
If you have the book, this will help you transform.
Ignite your passion & performance
with energizing ideas and plans
Click on the images below to download a copy of the Energize worksheet:
Book Trailer for “Energize”
Learn about Bob’s personal transformation story, and how that spurred his passion for positive transformation. Also enjoy a preview of ideas and tools he shared in “Energize”.
Get your A.C.T. together
When you have the whole A.C.T. team (Artist, Caveman and Thinker) working together, you are at your best. You can tell you are in this space when you have the following characteristics:
- You feel calm about whatever challenge you’re facing, but energized enough to make a difference. This means your Caveman is calm.
- You can see more than one perspective on the challenge; it’s not just “my way or the highway”. Understanding multiple points of view shows your Thinker is engaged.
- You use new approaches to the challenge and even want to try new things. This means your Artist is energized.
When you have your “A.C.T.” together, you can make your best decisions. You will be flexible, “change-ready,” have less stress, and be a more positive influence on other people. You’ll also be increasingly likable the more you are in this mode. The faster you can get your A.C.T. team to work together, the more you’ll enjoy your circumstances. You’ll increase passion and performance for a fulfilling and successful life.
Read more excerpts or buy the book.